Required Qualifications

• High school diploma or GED diploma
• Must be able to read, write, speak and understand the English language.
• Must be able to add, subtract, multiply and perform basic math computations as needed.
• Previous long term care experience preferred.

Major Duties and Responsibilities

• Courteously greet visitors and directing visitors appropriately. 
• Operate switchboard and training others for relief purposes. 
• Efficiently process incoming and outgoing calls. 
• Filing and copying documents as needed. 
• Type correspondence, written communication and reports from hard copy as needed. 
• Assure the proper billing and administrative procedures are maintained at all times and maximum collections of reimbursement for patient care is achieved.
• Carries out other duties as assigned by the Executive Director. 

Additional Assigned Tasks

• Respond to the needs of residents, families and visitors by providing immediate assistance.
• Appropriately and accurately prepares and distributes routine correspondence.
• May provide clerical and administrative support to the various departments.
• Receive and follow reception schedule/instructions from supervisor and as outlined in established policies and procedures.
• Reviews and prepares the facilities weekly Accounts Receivable invoices for payment.

Personal Skills and Traits Desired/ Physical Requirements

• Excellent verbal and written communication skills and ability to exercise judgement.
• Proficient computer skills.
• Working knowledge of copier, fax machine, printers and phone system.
• Ability to read, write, speak and understand the English language.
• Ability to work independently.
• Ability to work beyond normal working hours and on weekends and holidays when necessary.
• Mathematical and numerical skills.
• Organizational skills.
• Positive interpersonal relationship skills, including with persons of all ages and cultures.
• Current awareness of relevant regulations and standards of care.
• Ability to assist in evacuation of residents during emergency situations.
• Ability to bend, stoop, kneel, crouch, perform overhead lifting and perform other common physical movements as needed for the position.
• Ability to lift and carry in excess of 50 pounds.

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